Terms of Service — PennyBot

Effective Date: October 25, 2026 Version: 1.10

For accounts opened before October 25, 2026: this version takes effect for your account on November 24, 2026, even if you accept it sooner; until then, version 1.9 of the Terms continues to apply to your account. For accounts opened on or after October 25, 2026, it takes effect when you accept it.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Nailsmith Investments LLC, an Ohio limited liability company doing business as PennyBot ("PennyBot," "we," "us," "our," or "Company"), governing your access to and use of PennyBot (the "Service"), available at https://pennybot.io.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service. Your continued use after any changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years of age to use the Service. The Service is not available to anyone under 18, with or without the consent of a parent or guardian. By creating an account, you represent that you are 18 or older.

Geographic Restriction: The Service is available to residents of the United States only. You must reside in the United States to create an account or use the Service. We make no representation that the Service is appropriate or available for use in other locations.

By using the Service, you represent and warrant that you reside in the United States, that you have the legal capacity to enter into these Terms, and that all registration information you submit is truthful and accurate.

3. Account Registration

To access certain features, you must create an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Description of Service

PennyBot is an AI-powered bookkeeping and financial management platform that helps individuals and small businesses track transactions, manage budgets, log mileage, categorize expenses, and analyze financial data through conversational AI. The Service connects to your financial accounts and accounting software via third-party integrations.

Features available to you depend on your subscription tier, as described at https://pennybot.io/pricing.html. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for material changes.

5. Subscriptions and Billing

5.1 Payment Processing

Web purchases. Subscriptions purchased on our website are sold by PennyBot as merchant of record. Payments are collected through a third-party payment processor. Your payment card details are submitted directly to the processor and are subject to its privacy policy; we do not collect, store, or process your payment card number. Applicable sales tax may be added to the price shown at checkout. Refunds, chargebacks, and billing disputes for web purchases are handled with us under Section 7.

In-app purchases. Subscriptions purchased inside our iPhone or Android app are billed by Apple (through the App Store) or Google (through Google Play) under their terms. The store collects payment, applies any tax, and handles refunds, billing disputes, and cancellation for those purchases; we receive confirmation of the purchase and its renewal status, never your payment details. Prices in the app may differ from prices on our website.

5.2 Subscription Plans

The Service is available only under a paid subscription plan. Current plans, pricing, and features are described at https://pennybot.io/pricing.html, and the plan you select at checkout governs your access.

5.3 Billing Cycle

Paid subscriptions are billed in advance on a recurring basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

5.4 Price Changes

We reserve the right to change prices at any time. For existing subscribers, price changes take effect at the start of the next billing cycle following at least 30 days' written notice.

5.5 Cancellation

You may cancel a web subscription at any time from your account settings, which opens the billing portal operated by our payment processor. You cancel an App Store subscription in your Apple ID settings (Settings › your name › Subscriptions) and a Google Play subscription in the Play Store's Subscriptions page; we cannot cancel an App Store subscription for you. Deleting your PennyBot account does not cancel an App Store subscription, so cancel it first; deleting your account does cancel the renewal of a Google Play subscription. Upon cancellation, your subscription remains active until the end of the current billing period, and you keep access until that period ends. After that, your account remains open, but you must select a plan before you can use the Service again. Your data is preserved as described in our Privacy Policy, and you may export your data or delete your account at any time, whether or not you hold an active plan.

6. Promotional and Complimentary Access

We may from time to time provide trial, promotional, or complimentary access to the Service to particular accounts, on terms we specify at the time. Unless those terms say otherwise, such access is not a public offer, may be modified or withdrawn at any time, and does not entitle you to continued access without a paid plan.

7. Refund Policy

Web purchases. Refund requests are evaluated on a case-by-case basis and must be submitted within 7 days of the charge date. If you experience a technical issue preventing use of the Service, contact us at [email protected]. Partial-month refunds are not provided for mid-cycle cancellations. Chargebacks initiated without first contacting us may result in account suspension.

In-app purchases. Refunds for App Store purchases are requested from Apple at reportaproblem.apple.com and decided under Apple's policy. Refunds for Google Play purchases are requested from Google under Google Play's refund policy; we may also refund a Google Play purchase at our discretion if you contact us. We cannot issue refunds for App Store purchases.

8. Acceptable Use

You agree not to use the Service to:

9. Intellectual Property

The Service, including its software, design, text, graphics, logos, and underlying code, is the property of PennyBot or its licensors and is protected by intellectual property laws. The PennyBot name, logo, and related marks are trademarks of PennyBot.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

10. User Content and Data Ownership

You retain all ownership rights to the financial data, transaction records, documents, and other content you submit to or generate through the Service ("User Content").

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely to provide and improve the Service. This license terminates when you delete your content or account.

You may export your transaction data at any time from your account settings or, if you do not hold an active plan, from the plan-selection page. We do not claim ownership of your financial data.

11. AI Features and Third-Party AI Providers

11.1 AI-Powered Features

The Service uses artificial intelligence to:

11.2 Important AI Disclaimers

AI-generated content is provided for informational and productivity purposes only. It does not constitute professional financial, tax, legal, accounting, or investment advice. You should consult a qualified professional before making financial decisions based on AI-generated suggestions.

We do not guarantee the accuracy, completeness, or reliability of AI-generated content. You assume all risk associated with reliance on AI-generated content.

11.3 Data Sent to AI Providers

To provide AI features, we transmit relevant portions of your data (such as transaction descriptions, amounts, and categories) to our AI providers (Anthropic and OpenAI). We do not transmit your full bank account credentials, payment card numbers, or passwords to AI providers. See our Privacy Policy for details.

12. Third-Party Integrations

The Service integrates with the following third-party services to provide its features:

By connecting a third-party account, you authorize us to access and sync data from that account on your behalf. You can revoke any integration at any time from your account settings. We are not responsible for the practices, terms, or availability of third-party services.

13. Privacy

Our collection and use of your personal information is described in our Privacy Policy at https://pennybot.io/privacy, incorporated herein by reference.

14. Financial Data and GLBA Notice

PennyBot is a financial institution under the Gramm-Leach-Bliley Act. Our Privacy Policy includes our privacy notice under that law and describes how we protect your financial information.

We do not sell your personal financial information to third parties. We use your financial data solely to provide the bookkeeping, budgeting, categorization, and analysis features of the Service.

You may revoke our access to any connected financial account at any time through your account settings or by disconnecting the integration.

15. Mobile Application

The PennyBot mobile application may access:

These permissions are used solely to deliver the features you request and are not used for tracking or advertising.

16. Mileage and GPS Tracking

When you record a mileage trip, we log GPS coordinates during the active trip to calculate distance and route. Location data is used only for generating trip logs and mileage deduction records. We do not track your location in the background or outside of active trip sessions.

17. Receipt Storage

Receipts you capture or upload are stored for up to 7 years to support IRS record-keeping requirements for expense documentation. You may delete individual receipts at any time from the receipts section of the Service.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; or that the Service or servers are free of viruses or other harmful components.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PENNYBOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM OR (B) $50.

20. Indemnification

You agree to defend, indemnify, and hold harmless PennyBot and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party rights.

21. Termination

We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. You may delete your account at any time through Settings > Danger Zone > Delete Account, or from the plan-selection page. Sections 9, 10, 18, 19, 20, 23, and 24 survive termination.

22. Dispute Resolution

22.1 Informal Resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within 30 days.

22.2 Arbitration

If informal resolution fails, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Ohio. The arbitrator's decision shall be final and binding.

22.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS. TO THE EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION.

23. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Ohio.

24. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for material changes via email or in-app notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance.

Version history (most recent first)

25. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

26. Entire Agreement

These Terms, along with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and PennyBot regarding the Service.

27. Contact Information

PennyBot (Nailsmith Investments LLC) 3660 Briarcliff Rd, Nashport, Ohio 43830 Email: [email protected] Website: https://pennybot.io